You can decide to make a change or made by contacting us via e-mail at firstname.lastname@example.org and indicating the number of your order and the reasons why you intend to change / make . You can change item (For a defective product or cancellation) , bearing in mind that all changes are subject to stock availability . The shipping costs for foreign exchange and the returns are the responsibility of costumer. Article . 52 of the Consumer Code , you have time within 14 days after delivery of goods . The communication with your return or cancellation request , it has another 14 days to return the goods .
In the same span of time, we will refund the amount paid for the purchase except that the package is not intact , in good condition and the products inside have not been opened.
For more information, see Return Policy.