Orders are shipped by Frhome S.r.l. from Monday to Friday. Orders placed during the weekend will be processed from the following Monday morning. Shipments, unless otherwise agreed, will be made by carriers defined by Frhome S.r.l.

In case of theft / loss Frhome S.r.l. undertakes to send a new product and, if it is unavailable and / or sold out, it will propose a different product, but with equivalent characteristics, with the possibility for customer not to accept the new one and to request the issuance of credit note relating to the product itself.

Delivery time, only indicative is about 3 working days from the order date, the same may be subject to variations due to reasons of force majeure or to traffic and road conditions in general or by Authorities acts.

When confirming your order, please make sure that your shipping address is correct, as it is not possible to reship your purchases at a new address once they have been shipped.

Before your order shipment, we may verify your credit card details with the issuing institution of the same. In this case, we will do our best to limit the shipping delay.

Our delivery times start at the moment when the order is accepted and includes the 24-hour period, in which your order is prepared and then sent from our warehouse. Please note that this process may take longer, during the sales period, and holidays (Christmas, Easter) when order shipping may take 72 hours.